Conflict arises from differences. When individuals come together in teams their differences in terms of power, values and attitudes, and social factors all contribute to the creation of conflict. It is often difficult to expose the sources of conflict. Conflict can arise from numerous sources within a team setting and generally falls into three categories:[5]
Communication factors: Barriers to communication is the most important factors and can be a major source of misunderstanding. Communication barriers include poor listening skills; insufficient sharing of information; differences in interpretation and perception; and sometimes nonverbal hint being ignored or missed.
Structural Factors: Structural disagreements include the size of the organization, turnover rate, levels of participation, reward systems, and levels of interdependence among employees.
Personal Factors: Personal factors include things such as an individual's self-esteem, their personal goals, values and needs. In order for conflict to be dealt with successfully, managers and team members must understand its unpredictability and its impact on individuals and the team as a whole.
The manager, as a leader, holds the key to helping team members resolve conflict and develop trust in each other. Without trust team members will not bond and they will not be able to deal with conflict.
Saturday, October 6, 2007
what are the Reasons for Team conflict ???
Posted by
Sandeep Chandra
at
3:34 PM
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